- Low stock - 1 item left
- Backordered, shipping soon
Ease tension, invigorate, and relax with the VESS Refreshing Neck and Shoulder Massage Tool! Made in Japan, it's designed to bend quickly and gently to massage your neck and shoulders with four finger beads for a firm massage and an ideal arch to fit the neck. Plus, its handle shape makes it easy to apply the right amount of pressure. Experience its reviving, rejuvenating effects on your neck, shoulders, and head - and even in the bath! Enjoy the perfect reward for hardworking necks and shoulders with VESS!
Product Features:
- Made in Japan
- This is a massage product that bends quickly and gently to massage your neck and shoulders.
- Four finger beads for firm massage, an ideal arch to fit the neck, and a handle shape for easy application of force.
- For neck, shoulders, and head.
- Can be used in the bath for better massage effect.
Product Specifications:
- Materials: Olefin-based elastomers
- Heat-resistant temperature: 60 ℃
- Model Number: BRE-1202
- Country of origin: Japan
- Package size(approx) : W16.3 x D7.3 x H13.6cm
- Product weight (approx): 180g
Care Instructions:
- Use according to your skin condition.
- Do not use it for a long time or apply too much pressure as it may damage your skin.
- Can be used in the bath.
- The surface of this product may have some striations or small grooves that occur during the manufacturing process, but these are not a problem when using the product.
- Do not use this product for any purpose other than the intended use.
- Do not use this product on infants, people with delicate or allergic skin, people with skin conditions, people with sunburned skin, or people suffering from broken bones, wounds, or swelling.
- If you notice irritation, swelling, itching, or any other skin problems during or after use, discontinue use and consult a physician.
- Keep out of reach of children.
- After use, wipe with a cloth moistened with water or lukewarm water in which a mild detergent has been dissolved and let dry naturally in a well-ventilated shady area.
- Do not store near fire, in high temperatures, or in direct sunlight.
- Avoid putting cosmetics directly on the product, as they may change the quality of the product.
- Do not apply excessive force to the product, such as twisting or scratching it, as this may damage it.
- White powder may appear on the surface of the product, but this is due to the characteristics of the material and is not abnormal.
Notes:
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Images shown are only a representation and may vary.
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The product is imported from Japan directly, instructions may be written in Japanese only.
Australia & New Zealand Shipping Information
Shipping Within Australia
ORDER PROCESSING
- Orders dispatched within 1–3 business days
- As a family-operated business, occasional delays may occur during Queensland school holidays or peak seasons
| Order amount | Method | Estimated delivery | Cost |
|---|---|---|---|
| Under $129 | Standard shipping | 2–6 business days after dispatch | $13.50 |
| Over $129 (after discounts) | Standard shipping | 2–6 business days after dispatch | Free shipping |
Need it faster? Express shipping within Australia is available on request. Please email our customer service team at info@shoppuroo.com.au for details and a quote.
International Shipping - New Zealand
We now deliver to New Zealand via Australia Post — offering both standard and express international options.
ORDER PROCESSING
- Orders dispatched within 1–3 business days
- Shipping costs calculated at checkout based on total order weight (including packaging)
SHIPPING METHODS & DELIVERY TIMES
| Method | Estimated delivery | Cost |
|---|---|---|
| International standard | 4–7 business days after dispatch | Calculated at checkout |
| International express | 2–5 business days after dispatch | Calculated at checkout |
CURRENCY & PAYMENT
DUTIES, TAXES & IMPORT CHARGES
PRODUCT AVAILABILITY
While we strive to keep our online inventory as accurate as possible, occasional discrepancies may occur due to clerical errors or other factors beyond our control.
If an item you ordered is unavailable, we will notify you via your provided email or contact number. In such cases, you may choose from the following options:
- Choose an alternative product
- Receive store credit
- Request a refund
PRE-ORDERS & BACK-ORDERS
Pre-ordering or back-ordering allows you to purchase items that are currently on-order. These items may be in production, in transit, awaiting delivery, or upcoming releases.
- EARLIEST: 3 weeks
- TYPICAL:4–8 weeks
- EXTENDED: 8–12 weeks
- COMPLEX: 12+ weeks
Delivery times vary depending on the product's status and supplier lead times.
If your order includes both in-stock and pre-order or back-order items, your entire order will be held until all items are available.
All orders — tracking & support
TRACKING
All orders include tracking. You'll receive a shipping confirmation email once dispatched.
ADDRESS ACCURACY
SHIPPING FEES
Shipping fees are non-refundable once your order has been dispatched.
WE'RE HERE TO HELP
Questions about shipping within Australia or to New Zealand? Reach out to the SHOPPUROO team at info@shoppuroo.com.au and we'll make your experience seamless.
Returns & Exchange
For return, please refer to our Returns & Exchange Policy.
Have questions?
Please feel free to reach us using the contact form in the "Ask a Question" section below.
