Privacy Policy

SHOPPUROO™ is a business owned and operated by FCRL International Pty Ltd (ABN: 43 616 806 001) (“we”, “our” or “us”). SHOPPUROO is committed to providing quality services to you. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act) in our Privacy Policy.

Scope of our Privacy Policy

Our Privacy Policy applies to the personal information we collect, store, maintain and use about you as our customers, visitors to our website (under the domain name: shoppuroo.com.au), social media pages and other digital services (‘Online Services’) and members of the public.

Collection of Personal Information

Personal Information is information or an opinion that identifies an individual.

We may collect the following Personal Information from you:

  • Name and contact details.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to surveys and/or offers.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Use of Collected Personal Information

We require this information to understand your needs and provide you with a better service, as well as for the following reasons:

  • Provide you with our products and services.
  • Internal record keeping and having a means for contacting you when necessary.
  • To provide service references and to assist in our staff development.
  • We may periodically send promotional emails about new products; special offers or other information, which we think would be of interest to you.

Any information collected by SHOPPUROO is collected via correspondence from you or your company, by telephone, by email, via our website shoppuroo.com.au , from other publicly available sources, from cookies and third parties. We do not guarantee website links or policy of authorised third parties.

You may unsubscribe from our mailing/marketing lists at any time by using the opt-out facilities provided in the communication.

Security and Storage of Collected Personal Information

We will retain personal information only as long as necessary for our purposes. During this time, we will safeguard it using commercially reasonable measures to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, please be aware that no electronic transmission or storage method is completely secure, and we cannot guarantee absolute data security.

Our use of Cookies

Cookies are small files which are stored on a user's hard drive if permission is granted. They are designed to hold a modest amount of data specific to a particular client, which can be accessed by either the web server or client computer. Cookies help analyse web traffic, and let you know when you visit a particular site. Cookies allow web applications to respond to the user as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and allows us to improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Please refer to your web browser on how to change Cookie Permissions.

Disclosure of Personal Information

Your personal information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

We will not sell or lease your personal information to third parties.

Links to External Websites

Any links on the SHOPPUROO website that lead to external sites are not governed by this privacy policy. This policy only applies to the domain shoppuroo.com.au.

Access and changes to Your Personal Information

You have a right to request access to the personal information we hold about you by contacting us through the email stated below.  

However, before we provide you with access to your personal information we may require verification of proof of identity. 

Keeping your personal information accurate and current is important to us. We will take reasonable measures to ensure that your information is accurate, complete, and up-to-date. If you notice any inaccuracies or outdated information, you may correct your personal information on your online profile via your online account at any time or contact us.

Changes to the Privacy Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices from time to time. Your continued use of our website after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. If we make a significant change to this privacy policy, we will notify you by email, or through our website.

This policy is last updated on 17 September 2024.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at info@shoppuroo.com.au .

More Information

More information regarding the APPs is available from The Office of the Australian Information Commissioner (OAIC) at www.aoic.gov.au .